Contact Info


Drop in


During our opening hours you can drop in to either of our offices and if an adviser is available they will see you straight away. We tend to be quieter first thing in the morning. Depending on which adviser is on duty, you may not meet an adviser who is a specialist in what you are enquiring about. The duty adviser will assess your issue, advise where they can and make you a specialist appointment if necessary. All of our advisers are able to offer advice on a wide range of issues.

Drop in advice appointments are 15-20 minutes long. You are welcome to wait if there is a queue or come back later if we are too busy.




Sometimes you will be asked to book an appointment if you need more detailed or complex advice. You can also ask for an appointment if you are unable to use the Drop in.  




0131 650 9225 / 0800 206 2341 (freephone, even from a mobile) If you are calling us from a phone that will cost you money we are very happy to call you back. If no advisers are available we may need to schedule a call back appointment.

We are happy to talk to you via Skype, please email us so we can arrange this.             

If you call us out of hours we have an answer machine so please leave a clear message about how we can get in touch.


Email us

Email us on: or

We try to answer all email enquiries within 5 working days.


Social Media


You can also ask questions and contact the team on Facebook and Twitter


Find us on campus

Potterrow Office
5/2 Bristo Square, Edinburgh

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King’s Buildings House Office,
University of Edinburgh King's Buildings, Edinburgh,


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We look forward to hearing from you.


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