The Advice Place provides information, advice, and - where appropriate - negotiation, advocacy, and referral in the following key areas:
Money and Funding – grants, fees, debt, discretionary funding, university bursaries and grants, banks and insurance, small loans, late awards, educational sponsorship
Academic – appeals, complaints, course changes and problems, academic misconduct e.g. plagiarism
Benefits – income support, job seekers allowance, housing benefits, council tax, disability, tax credits, employment and support allowance
University Policies and Regulations – complaints, discipline, understanding procedures
Accommodation – landlord and tenant disputes, service provision problems, accommodation choices, tenants’ rights, repairs, leases, deposits
Personal – health, harassment
Employment – employment rights, tax, and National Insurance
Remote reporting and reporting crime directly to the police
Free Pregnancy tests
Free sanitary products
This list is intended to give an overview of our main areas of advice; if we are not able to offer advice in relation to a specific enquiry, we will always endeavour to suggest an alternative service. It is our intention that every student receives an overview of their options and a named contact in the Advice Place to follow up with if necessary.
We also provide free phone and internet use for students where it is deemed appropriate by advisers.