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Experience of Gathering Feedback - 3rd year Class Rep

Fri 18 Nov 2016

As part of my role as a class representative for third year Philosophy, I am responsible for gathering and sharing feedback from my peers and making sure that they are fairly represented. To do this, it has been crucial to set up a friendly and approachable port of communication between myself and my class. 


In order to ensure that my peers felt comfortable in using me as a means to communicate their feedback, it was important first and foremost to make sure people knew me!


I made sure to introduce myself to as many classes as possible, as well as posting a welcome message on both the Facebook group and through the university mailing list. This way, I was reaching out to all students across all platforms, not just in person but also on social media and through email for those who aren't on Facebook. I wanted to make sure that all students felt involved and able to express their views, and so made sure to include a wide scope of communicative options for them.


 In anticipation of the first SSLC meeting, myself and the other class rep. used a few methods to attempt to gather feedback. Initially, we found that sending out a message asking students for feedback gained little-to-no response, so we had to look to alternative methods. We created a questionnaire, basing our topics around the jump from pre-Honours to Honours courses, course choices and how they were allocated, and just general questions about how students felt their courses were going thus far. Although it was a questionnaire, we tried not to make the questions too closed, as we didn't want students to feel as though we were dictating their points of view. We did gain some responses, and this was helpful in having some supportive data to present at the SSLC. 


I have found the best method of getting feedback is actually getting the opportunity to talk to students, as it seems they are more willing to have a chat with you than emailing their views across. Perhaps this is due to the fact that this way they have some acknowledgment that their views have been received and understood in the correct manner. 


At the SSLC, we presented feedback to staff by giving a general overview of what the questionnaire data showed, highlighting key issues that were concerning students, as well as some of the views we had noted down from talking to students. Overall, having supporting data seemed helpful in being able to back up the points we were raising, but due to the fact that so few people responded to this method of communication it was difficult to know how representative this really is. Generally the feedback we did receive was very positive, so there were few issues that needed resolving other than the unbalance of popular courses in semester 1 and 2.


 I think we must continue to work as reps to find better ways of gathering feedback, as only a very small proportion of students seem to offer feedback to representatives. Whilst this is helpful, it may not be representative of the wider student body. This seems to be an continuing issue for reps, so we will try to work towards some sort of solution as to how we can encourage people to get their views heard.


Welcome to the School of Philosophy, Psychology and Language Sciences Representation page.

Here you will find useful information about your School’s student representation system.

First of all, let us introduce you to your School Representatives. Each School has two School Reps whose role is to listen to you and bring any issues you raise to the relevant staff and committee meetings, such as the Student-Staff Liaison Committee or your School Council. In PPLS, the Undergraduate School Representative is Jo-Anna Hagen and the Postgraduate School Representative is Candice Mathers. Feel free to get in touch with them if you feel that you have something important to say to the School! Your School also contains Class Representatives who work very closely with the School Representatives, the Students' Association and the staff to ensure you make the most out of your courses. Potential areas Class Reps may engage with are issues with feedback, course content, and suitability of assessment.


The School Council is a democratic structure and forum that enables you to take a proactive approach to your student life. It is a way for you and your coursemates to voice your opinions about what is going on in your School, and you are entitled to bring up issues and ideas that you consider relevant to the student experience in these meetings. You can ask your School Representatives to talk on behalf of you, or you can speak for yourself and count on their help to bring these issues forward and support you. They take place at least once a semester, so keep an eye out for updates from your Reps and don’t forget to attend – the more students that show up, the better! In 2014/15 the School Council was very active and regular, and focused on building a solid community within the School. The Reps strengthened the bonds between the School Convenor and Vice Convenor and the Class Reps to ensure a more effective representation, and together worked hard around the academic community and Class Reps’ training and roles.

In your School, you can make use of a number of Academic Societies implemented in your School. Whether you are looking for support in your studies, meeting like-minded students, networking or keeping up-to-date with your field of study’s latest news, they are the place to be! In the School of Philosophy, Psychology and Language Sciences you can find the Philosophy Society (PhilSoc). PhilSoc runs discussion groups, reading groups and guest lectures throughout the year. It has its own library and is a great place to discuss philosophy with course members from various years, as well as students with a shared interest who are studying outside the discipline. PhilSoc offers Academic Support sessions run by senior honours students. You can ask questions, bring along an essay draft, and have the opportunity to view sample coursework answers.

The Psychology Society gives access to talks and social events, and provides a chance to get involved in the Undergraduate Journal meetings. They also run a pastoral system of Academic Families. A mix of  1st through 4th year students are grouped into ‘family’ units so students are on hand to provide support and answer any questions. Some families get involved with pub quizzes, others attend ceilidhs or go out for a coffee. The choice is yours.

LangSoc is a society for the appreciation and study of language sciences. They provide a forum for linguistics that extends beyond the classroom to provide support, friendship and community for anyone interested in Linguistics or English Language.

Another important thing to look out for in your School is Peer Support. The Peer Support programmes are student-led initiatives that offer guidance and advice for newer students by more experienced students. PPLS runs a number of these schemes throughout the year:

The PPLS Freshers’ Helpers Scheme works to offer intensive support to students when they arrive at University for the first time. The role of these senior students focuses around signposting and offering general guidance and advice. For further details please contact


Linguistics also run the FamiLing peer support scheme. The purpose of this Scheme is to encourage different year groups to interact and build a sense of community within the discipline. Further information here:, or contact


In addition, LangSoc will continue to organise revision sessions throughout the semester and particularly around exams. These will mainly be for LEL1, since the LangSoc's Academic Support Officer, James Reid, is a tutor for that course. There will be no official review sessions for 2nd and honours students, but LangSoc will gladly help with things like organising peer support review sessions, booking rooms, etc. For further details please contact

The Psychology Department also runs a pastoral system of Academic Families. A mix of  1st through 4th year students are grouped into ‘family’ units so students are on hand to provide support, guidance and answer any questions. Some families get involved with pub quizzes, others attend ceilidhs or go out for a coffee. If you are interested in getting involved please contact

For more information about representation in PPLS, please visit the following pages:




If you believe something is missing from this page, please contact