As a class representative of a course called International Business Multinational Enterprise, I was responsible for maintaining an effective communication between the course organiser and students, passing on the opinions of students as well as the issues they faced during the lectures or even tutorials. So as to gather their feedbacks, other class reps of the course and I handed out forms before the lecture, and carried out an online survey. After compiling the records, we were able to identify several major issues that were:
1) More detailed essay and exam feedbacks to be provided; for example, including a model answer(s) to a question in the feedback or explaining the difference in the essay structure that makes it a grade A, B or C answer.
2) More supplies of the lecture handouts that can be picked up at Undergraduate Office, Business School
3) Go through some exam questions during tutorial(s) before the exam leave
Such issues along with other minor suggestions were noted down and later discussed with the course organiser and staffs of the Business School during the SSLC meetings. After discussing with the course organiser, we have created a discussion forum on the IBMNE page for easier communication between the tutors, lecturers and students regarding any issues with the course. As for the issues raised by the students, the staffs have told us that they will be working on these issues and will be implementing changes in the next academic year.